E-Commerce Operations Supervisor (Ads & Analytics)

Join Luna Star Indonesia as a Data-Driven E-Commerce Supervisor and lead our digital transformation journey! We're seeking a strategic leader to scale our TikTok Shop and Shopee operations through cutting-edge advertising campaigns, advanced analytics, and conversion optimization. You'll be at the heart of our e-commerce growth, leveraging data to drive decisions and maximize ROI. Based in Jakarta Barat, you'll work alongside a dynamic team to implement best practices in digital marketing and analytics.

As an E-Commerce Operations Supervisor, you'll manage and optimize our advertising campaigns on TikTok Shop and Shopee, ensuring they align with our business goals. You'll analyze performance data, identify trends, and recommend strategies to improve our market presence. This role offers a unique opportunity to work in a fast-paced, innovative environment, with the chance to grow your career in e-commerce and digital marketing.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize advertising campaigns on TikTok Shop and Shopee, ensuring they meet performance targets and align with business objectives.
• Analyze campaign performance data using tools like Google Analytics, Meta Business Suite, and TikTok Ads Manager.
• Monitor key performance indicators (KPIs) such as click-through rates (CTR), conversion rates, and return on ad spend (ROAS).
• Develop and implement strategies to improve campaign performance, including audience targeting, ad creatives, and bidding strategies.
• Collaborate with the marketing team to ensure seamless integration of advertising efforts with broader marketing initiatives.
• Provide regular reports and insights to senior management, highlighting campaign performance and recommending improvements.
• Stay updated with the latest trends and best practices in digital advertising and analytics.
• Mentor and guide junior team members, fostering a culture of continuous learning and improvement.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business, Marketing, Computer Science, or a related field.
• Minimum of 5 years of experience in e-commerce operations, digital advertising, or analytics.
• Proven experience with TikTok Shop and Shopee advertising platforms.
• Strong analytical skills with proficiency in tools like Google Analytics, Meta Business Suite, and TikTok Ads Manager.
• Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment.
• Certification in Google Analytics or Meta Blueprint is a plus.
• Familiarity with A/B testing and conversion rate optimization techniques.
• Knowledge of SEO and content marketing strategies is a plus.

🛠️ Keahlian

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